Senior barista / Assistant manager

Are you an experienced and passionate speciality-coffee barista looking to take their next step in coffee shop operations? This role is suited to someone who genuinely loves making and serving coffee, takes immense pride in what they produce for customers, enjoys connecting with people who come through our door, thrives on hard work and being organised, and looking to learn more about coffee and running a coffee shop.

If this sounds like you, come and join our small and friendly team of coffee lovers, and help us serve top notch speciality coffee to commuters and tourists from around the world. Key responsibilities include:

• Preparing beautiful espresso-based and brewed coffees, maintaining high standards even in busy times. We regularly receive 5-star reviews for our coffee and service, so high standards is our normal practice.
• Food preparation – making light bites for breakfast and lunch, maintaining and restocking the baked goods display.
• Customer service - engaging with customers to build a rapport with regulars, educating and informing customers about speciality coffee, advising customers on retail and bean purchases. This requires positive energy and a keenness to engage with customers.
• Tasting and assessing coffee throughout the day; making adjustments to grind, yield and/or dose as needed.
• Taking stock of products, ordering items and managing deliveries.
• Maintaining and cleaning coffee equipment
• Keeping the shop clean and organised. Attention to detail is a must.
• Managing e-commerce subscriptions and supporting with wholesale deliveries
• Contributing ideas to improved revenue and customer experience, including; shop layout, food/drink items, retail display, A-board messaging and seasonal promotions. Come with lots of ideas, all will be appreciated.
• Opening the coffee shop alone in the mornings, and closing it in the evenings, ensuring the team is set-up for success.

About you

You would have at least 2 years’ experience in speciality coffee working as a barista, and looking to take on more responsibilities in managing a coffee shop. Alternatively, you would have 2 years’ experience working as a barista in a chain coffee brand, but with a genuine interest in learning speciality coffee. You are enthusiastic, engaged and reliable, with the right attitude and willingness to learn. You are full of good energy, a helpful team member, and someone keen to build your stills and knowledge in coffee and hospitality. You can commit to 35-40 hours a week, including some weekends, and are comfortable opening and closing the coffee shop by yourself. Mornings are not an issue for you, and you bring good energy, even at 6am!

About us

In return for your hard work and commitment, we promise to offer you a positive and safe working environment, and the training you need to do your job well. We are an independent specialty coffee bar, owned and run by Rodolfo and Charlotte. Through our coffee bar, we offer great-tasting coffee on the go, a quick respite for travellers/commuters, and an impressive selection of retail items and equipment for coffee lovers who brew at home. We roast our own coffee beans too – which we sell online and in-store, and we are extremely passionate about ‘wowing’ people with our coffee, and the other unique-tasting drinks that we serve in our coffee bar. But more than anything, we are a hospitality brand, and the social atmosphere and professional service that our customers experience with us is an essential part of our business. Staff are the heartbeat of our operations, and we aim to be a great employer by providing our staff with the space and opportunities to learn and grow, transparency and openness in how we work, and the flexibility and respect for different staff member’s needs. We pay London Living Wage for all fully trained baristas.

A culture of learning and opportunity

As a small team, we value thoughts and ideas from all our team members, and like to create opportunities for people to learn more in areas they are passionate about or keen to develop. There are plenty of opportunities to get involved in and learn from all areas of our business, including roasting, e-commerce, marketing, operations, food tech, strategy, design and finance. As we roast our own coffee, there are regular opportunities to take part in cuppings, learn about roasting, and see our coffee’s journey from green bean to the behind the bar, and onwards to our wholesale clients.

To apply for the role, please send us a CV and cover letter, stating what interests you in the job. This is a must and we are unlikely to consider applications without a cover letter.