The Barista and Manager role is pivotal to the success and operational excellence of our coffee kiosk. This individual combines passion for coffee and customer service with effective management skills. The role demands a commitment to quality, safety, and the values that our brand stands for: outstanding service, high quality products, eco-friendliness, support for local producers and charities, and kindness to all. The ideal candidate will be able to deliver bespoke coffee beverages to our customers while working efficiently on their own, and run administrative tasks at quieter times.
Key Responsibilities
●Barista Duties: ○ Prepare high quality beverages, championing the quality of coffee. ○ Assess and ensure the quality of coffee through regular quality checks. ○ Manage every operational aspect of the coffee department, including maintenance of equipment and coffee beans ordering. ○ Engage with customers, providing excellent service and fostering a welcoming atmosphere.
●Kiosk Manager Duties: ○Responsible for opening and closing the kiosk, managing stock, and overseeing daily operations to ensure smooth running. ○ Uphold high standards of presentation, cleanliness, health & safety compliance, and quality control. ○ Cultivate a safe workplace, adhering to health and safety legislation. ○ Serve as a role model in maintaining the kiosk’s standards and values, particularly regarding eco-friendliness, support for local initiatives, and exceptional customer service.
Expectations
● An aspirational quality for this individual to maintain a deep understanding of the coffee industry and a passion for coffee culture. ● Exhibit a friendly and enthusiastic attitude, passionate about making coffee and interacting with customers. ● Demonstrate the ability to handle busy periods with calm and confidence, maintaining a clean and organized space. ● Align with our values, including outstanding service, eco-friendliness, support for local producers and charities, and overall kindness. ● Enjoy working with us, being honest and open about any issues, and seeing this opportunity as a pathway to growth and prosperity.
Requirements
● Proven barista experience. ● Previous management or supervisory experience in a coffee shop or similar environment is highly beneficial but not essential. ● Great customer service and good communication skills. ● Food safety certification beneficial but not essential.
Benefits
● Free coffees and breakfast while on shift. ● Comprehensive, one-to-one training provided by highly experienced professionals. ● 17 days paid holiday per calendar year in addition to the normal annual public holidays. ● Pension options available.
How to apply
Please send your resume and a cover letter telling us why you would be a great fit for the Barista and Kiosk Manager role, highlighting your relevant experience and alignment with our values. We would love to hear from you!
